The site is edited by:
9 route d’Agen
Tel: 05 53 24 89 76
Ludik For Rêveurs is a SAS (simplified joint-stock company) with capital of €154,000.00.
Directors of publication:
Emilie and Julien SPITERI
This site is hosted by:
1&1 IONOS SARL
7, place de la Gare – BP 70109
This site was created by:
Computers and Freedoms:
The information collected is processed in order to take your request into account. This information is intended for Ludik Resort. In application of the law of January 6, 1978, relating to data processing, files and freedoms, you have the right to access and rectify said information. For any request, you can write to: Ludik Resort, 9 route d’Agen – 24100 Bergerac
The Ludik Resort site contains links to other Internet sites as well as royalty-free documents to download. The editorial content and illustrations of these sites and documents can in no way engage the responsibility of Ludik Resort.
Copyright and Copyright:
Photo credit: Ludik Resort / Les-conteurs / Unsplash / Fotolia / Adobe Stock
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General conditions of sale for reservations of overnight stays:
To book, a card number bank account is requested. The full amount of the reservation is debited upon confirmation of the reservation.
In the event of an accommodation reservation combined with an escape reservation, only the accommodation reservation will be debited and the escape part will be payable on site. span>
All extras provided during your stay on site will be paid for at check-out at the latest.
Please let us know for any late arrival.
Check in is from 4 p.m. on the day of arrival and check out until 11 a.m. on the day of departure.
Any non-presentation of the client at the establishment without prior information to our services to take the reserved room is worth releasing the entire reservation and entails the invoicing of all the costs related to the reserved stay. p>
You can cancel your reservation free of charge up to 24 hours before your arrival. After this time, the first night will be charged to you.
General conditions of sale for escape games:
These general conditions apply to all reservations made for a Ludik Factory activity. Booking escapes alone will result in direct online payment. In the event of an accommodation reservation combined with an escape reservation, the accommodation payment will be effective online. It will be necessary to adjust the escape part on site. The reservation is effective for a specific day and time for which the customer is solely responsible. The reservation will be firm after receipt by the customer of a confirmation email. All extras consumed on site will be paid for at the latest before the client’s departure from the Bar. Cancellation conditions: any reserved session is due. In case of impediment, the customer will contact us directly up to 48 hours in advance before the session in order to modify his reservation. No refund will be made except in cases of force majeure. In the event of a delay in the arrival time, with regard to subsequent reservations, the session will have to be reduced accordingly. Access to the facilities is reserved for people over 8 years old. For minors, they must be accompanied by an adult and under their responsibility. Living the proposed adventures involves the manipulation of objects. In the event of breakage or deterioration, the person responsible may be asked to compensate Ludik Factory for the total amount of damage caused. Any photo, sound or video recording is strictly prohibited during the experience in order to maintain the interest and confidentiality of the game.
After contacting the service (after-sales, after travel, etc.) and in the absence of a satisfactory response or in the absence of a response within 60 days, the customer may contact the Tourism Ombudsman free of charge and du Voyage, whose contact details and referral procedures are available on its website: www.mtv.travel.